Privacy Policy

At Connected Vine Wellness, your privacy and the security of your personal information are very important to us. This Privacy Policy explains how we collect, use, and protect your information when you access our website or use our virtual wellness services.

Information We Collect

When you use our services, we may collect:

Personal Information: Name, email, phone number, billing information, and health history you provide through forms, bookings, or consultations.

Usage Information: How you interact with our website, including pages visited and clicks.

Communications: Emails, messages, or inquiries you send us.

How We Use Your Information

We use your information to:

Provide and manage our wellness services, including virtual consultations.

Communicate with you about appointments, resources, and services.

Process payments and maintain secure client records.

Improve the functionality and content of our website.

Comply with legal and professional requirements.

How We Protect Your Information

We use administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Electronic client records are stored securely, and access is limited to authorized staff only.

Sharing Your Information

We do not sell, trade, or rent your personal information. Information may only be shared:

With service providers who assist us in delivering services (e.g., telehealth platforms, secure billing).

When required by law or to protect our rights.

With your explicit consent.

Your Rights

You have the right to:

Request access to or a copy of your personal information.

Request corrections or updates to your information.

Request deletion of your information (subject to legal or professional record-keeping requirements).

Telehealth & Virtual Services

When participating in virtual visits:

Electronic communications may carry inherent security risks.

You are responsible for using a secure device and private location for consultations.

We follow HIPAA-compliant practices to protect your information wherever possible.

Cookies & Tracking

Our website may use cookies or similar tracking technologies to improve website functionality, monitor usage, and enhance your browsing experience. You may disable cookies through your browser settings, though some features may not function properly.

Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on our website with the effective date.

Contact Us

If you have questions or concerns about your privacy or this policy, please contact us:

Connected Vine Wellness
drpatty@connectedvinewellness.com